Q: Can I just get a refund?
A: We are unable to offer refunds on your registration. The vast majority of operational costs have already been incurred months prior to the event. We are doing our best to provide you with as many options as possible. For more insight on how races are organized, please consider this article.
Q: How long do I have to decide which option I want?
A: If you are choosing option 2, 3, or 4, we’ll need your decision by May 31, 2020. Otherwise, you will be automatically transferred to the rescheduled date.
Q: What’s the date of the 2021 Race?
A: July 17 – 18, 2021
Q: I purchased race day packet pick-up/ iTab/ Finisher Pix, what happens to that?
A: If you choose options 1, 2, or 3 your purchases will be transferred to the new event. If you decide to go virtual, iTab and Finisher Pix will apply your credit to a future event.
Q: If I decide to go virtual, will it count towards the Golden State Challenge?
A: Yes! We have decided to revert course and allow virtual runs to count towards the 2020 Golden State Challenge
Q: How would I submit my time for the virtual run?
A: We will set up an online form where you’ll submit your info
Q: How are you actually conducting the race in order to protect runners/walkers?
A: During the next several months, we will be updating our best-practices and operating procedures to ensure we continue to produce the safest events possible. As we have all come to learn, COVID-19 information evolves quickly; our team will be in constant communication with and adhere to the recommendations set forth by federal, local and state health authorities, including the CDC and Sonoma County Public Health Authority.
Additionally, we are actively collaborating with a worldwide network of industry professionals that are working closely together to help modify events considering the current situation. As our event grows closer, please keep an eye on your inbox and visit our social media channels for updates regarding the event. While we are doing everything possible to produce a safe event, this is a joint effort – we ask that you, as a participant, please do your part and follow the safety guidelines set by the authorities and race officials. We appreciate your cooperation and understanding in the matter and look forward to getting back out there!